About our company


Stepping Out provides good quality Supported Housing, Supported Living and Residential And Domiciliary Care Services to adults and adolescents leaving care, with special needs within the community, which enables them to maintain their own independence and lifestyle. The service may vary from a very small amount of support weekly to a large and detailed package providing 24hr one-to-one care, this of course depends on the individual needs of the service user.

We make sure to go that extra mile to make the service user feel comfortable and at home. We understand that each person is different, and we respect that. Hence we take special care to cater to the needs of each service user that empowers freedom and choice.

 

We structure programmes of care with each individual together with their relative & social worker and we endeavour to deliver this care in a manner which maintains dignity, respect and recognise the client's fundamental rights as a citizen.

We provide regular training and development for all our staff so that they can meet the needs of each individual and we maintain a comprehensive quality assurance programme to monitor and maintain core support standards.

Working with a number of Local Authorities, Domiciliary care Floating support and accommodation services can be tailor made to fit the individual person's needs, including those with Mental Health, Learning Disabilities, Challenging Behaviour and People Leaving Care.

     

 


Our Quality Assurance System

The company has put into place various systems to help to set and achieve goals and targets, monitor, assess and review performance and act on findings to continually improve business quality and performance in the best interest of its service users.

The company will ensure that staff supervision and appraisals are carried out in line with CSCI regulations and training targets are achieved and monitored for all staff.
Complaints procedures are in place to ensure continued quality ...read more

Accreditations

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