Outreach Support

Stepping Out provides a number of specifically designed outreach support packages. The service’s main objective is to aid, support and guide a client with everyday tasks or other specific issues.

For example the Stepping Out travel training programme aims to support young people and adults obtain the skills and knowledge necessary in order to travel within the community in a safe independent manner. The service is suited for anyone in need of extra support, as well as those with  mental health issues & Autistic Spectrum Disorder.

Outreach support can be as simple as helping someone fill out a benefit form at home, at the local authority or at one of our drop in centres. It can also be used to offer support to individuals and families who are isolated, hard to reach and who may have disconnected from former services.

Referral Line: 0208 342 7217

The company has put into place various systems to help to set and achieve goals and targets, monitor, assess and review performance and act on findings to continually improve business quality and performance in the best interest of its service users.

The company ensures that staff supervision and appraisals are carried out in line with CQC regulations and training targets are achieved and monitored for all staff. Complaints procedures are in place to ensure continued quality management. All complaints are logged and actioned and the information shared with staff, customers and regulators of the service.

To maintain the quality of service, the company will send out regular quality surveys to its service users and to relevant local authorities to help measure the quality of service we provide.