Receiving positive feedback from our service users reminds us how wonderful a job in Social Care can be. Being in a position to drastically improve a persons life is a huge privilege. General remarks about our services are great, but what we love to see are the positive outcomes that we help the service user achieve.
Here is a letter a service user wrote to our Operations Manager immediately after leaving our semi independent living project:
“Dear (Operations Manager),
Thank you for all the support you, and all your staff gave me over the 8 months i lived in your care. I never thought I would come back from the past bt you gave me the confidence and support I needed to successfully change and turn my life around. You helped me join my apprenticeship and engage in the community again.I always had someone to talk to about any problems and all the advice i was given really helped me. And now thanks to all the support you gave me has helped move out into complete independence a changed man.
Many Thanks
(Service User)”
Isn’t this what being in Social Care is all about?