Stepping Out Home Care and Domiciliary Care
Stepping Out is a registered and regulated (CQC) social care provider delivering person centred care services to clients meeting the range of low through to critical high support, high supervision needs.
Stepping Out has built a great reputation for providing specialised support and care packages to clients whom display severe challenging behaviour.
The type of clients we accommodate and support have varying needs to include:
- Autistic Spectrum Disorders
- Mental Health Issues
- Attention Deficit Hyper Activity Disorder or ADHD
- Borderline Personality Disorder
- Challenging Behaviour
- Moderate Learning Disabilities/ Learning difficulties
- Physical Disabilities
- Schizophrenia
- Sexually Harmful Behaviour
- Sexualised Behaviour
- Drug & alcohol abuse
- Self-harm
- Suicidal tendencies
- Fabricated & Induced Illness
- Auditory Hallucinations
- Command Hallucinations
- Delusional Ideation
- Early onset Dementia
- Dementia
- Dual Diagnosis
Nature of Service:
Stepping Out is a specialist care and support service providing high level support and supervision. We are able to offer personalised services to clients with early on-set dementia and other issues to include learning difficulties, and mental health. We aim to aid our clients regain lost skills and abilities and promote their independence and dignity.
Service values:
We are passionate about empowering and involving service users: We actively support Service Users to:
- Communicate their choice in all stages of service development from assessment through to service delivery and beyond.
- Maximise their potential; building on strengths and meet individual needs towards independence and autonomy, choice and control.
- Be an active member of the community if desired.
- Make informed decisions and take positive risks.
- Achieve better outcomes, ensuring a balance of needs and wants are met.
- Identify what’s truly important and provide encouragement to actively live by those values.
- Develop a healthy respect for self and others.
- Develop self-confidence, self-worth and interpersonal skills.
- Develop trust in others and share relevant information within the bounds of confidentiality.
Aims & Objectives
The Stepping Out Home Care service’s main aims and objectives are as follows:
- To provide a broad range of person centred services that meet the diverse needs of our customers to maximise control, choice independence and autonomy.
- To promote and improve quality of life for individuals.
- Our service is tailored to meet the individual requirements of the service user in order to maintain maximum quality of life and normality in their own home.
- Protect the rights and promote the interests of service users.
- Promote the independence of people who use our services while protecting them as far as possible from danger and harm.
- We aim to work persistently with the community to ensure universal services are increasingly geared up to meet peoples personalised needs.
Delivery of Service:
Our person centred support teams aim to aid clients maintain independence and ensure they are able to remain within their own homes for as long as possible. Below are some of the main areas our staff members strive to teach, reduce, explore and or support a client achieve.
- Support with Daily Hygiene Routines
- Support with food Preparation
- Support with maintaining a clean and safe living environment
- Support with Food & Grocery Shopping
- Support with attending leisure & health activities
- Support with family contact
- Religious & cultural needs & preferences
- Support with reducing substance & alcohol abuse
- Safety & self-harm reduction + safeguarding
- Daily reflective support on conduct & behaviour
- Managing Incidents
- Support with socialising and community integration
- Support with attending appointments
- Support with or to maintain independent skills
- help increase self-esteem and confidence in order to reach their full potential
- Discuss Support options available:
Initially and importantly a client should be thoroughly informed of the support options available, this includes the differing types of support Stepping Out offers but also information pertaining to local opportunities, activities and services, this may include healthcare services and or local shopping malls, parkland, job opportunities or local day centres.
Each client should be treated and supported in a personalised manner. Active listening to be employed at all times by our staff members to ensure we are fully able to record the opinion, wishes and preferences the client may have.
Once we have established a clear idea of the type of support and or care the client needs and wants we must then begin to devise a bespoke support plan.
Communicate and alleviate fears:
Communication is important; some clients may feel that they do not require care or support. It is paramount that the relevant staff member actively listens to the client, takes note of any fears and or anxieties and seeks to guide, discuss and reassure.
The client should be given time to fully discuss their care plan and make suggestions, amendment and or improvements throughout their care. Effectively Communicate, goals, tasks and plans:
Planning is an important step in order to ensure a client receives the correct levels of support whilst ensuring the support is administered in a personalised manner. Planning begins before and throughout a client’s care plan. Goals and tasks may be set by the clients with the aid of their support worker. For example it may be decided that a client will devise a weekly, monthly and yearly goal setting plan. The plans may be as basic as deciding which days they’d prefer to carry out their food and grocery shopping, in addition a goal may be set to visit a particular destination or visit a city abroad. Setting such plans alongside the clients care plan allows the client to feel fully in control of their care and helps reduce anxieties, the plans are also useful for clients with dementia whom require a document to aid them remember their plans and goals.
Risk Assessment:
A thorough risk assessment should be carried out and agreed upon by all relevant parties, the client, family members, service manager and relevant professionals before confirming a particular task or activity. A separate risk assessment should also be carried out pertaining to the client’s home and the support and care provided around the home.
Are you interested in discussing the options Stepping Out makes available pertaining to placing a client within our supported living or semi-independent living provisions?
Maybe you’d like to discuss how we could provide outreach and or home care services to your clients, friends or family members?
Contact us today on 0208 342 7217 or send an email to info@stepping-out.org