Stepping Out Blog

Understanding Autism

What is Autism?

Autism is known as a complex developmental disability. Experts believe that Autism presents itself during the first three years of a person’s life. The condition is the result of a neurological disorder that has an effect on normal brain function, affecting development of the person’s communication and social interaction skills. People with autism have issues with non-verbal communication, a wide range of social interactions, and activities that include an element of play and/or banter.

Autism is sometimes referred to as ASD, or Autism Spectrum Disorder/Autistic Spectrum Disorder. This covers a wide range of disorders all categorised under Autism/ASD. A person with an ASD typically has difficulty with social and communication skills, however persons with Autism may not display the same issues or behaviour, the condition affects people in differing ways.

People with autism have said that the world, to them, is a mass of people, places and events which they

The three main areas of difficulty which all people with autism share are sometimes known as the ‘triad of impairments’. They are:

  • Difficulty with social communication
  • Difficulty with social interaction
  • Difficulty with social imagination. Struggle to make sense of, and which can cause them considerable anxiety.
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Young People and the Economy

The young people of today are living in an era where around one in five young people in the UK are not in work, education or training. Youth unemployment costs the UK economy £10 million a day in lost productivity, while youth crime costs £1 billion every year.

We address this by offering practical and vocational support and courses to young people in becoming confident individuals who are physically, emotionally and socially healthy and to become responsible citizens who are able to make positive contributions to society.

We talk through experience, as we have been managing and supporting young challenging persons that have been in the care system for most of their lives as well as Young offenders on (MAPPA) Multi Agency Public Protection Arrangement’s, Sexually Harmful and young people displaying Sexualised Behaviours, Autistic Spectrum Disorder, Asperger’s Syndrome  and Learning Disabilities.

Click here to view and download our outreach support brochure.

Click here to view and download our semi-independent living brochure.

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Home Care and Support Services

Home Care and Support Services

Nature of Service

Stepping Out is a specialist care and support service providing high level support and supervision. We are able to offer personalised services to clients with early on-set dementia and other issues to include learning difficulties, and mental health.

We aim to aid our clients regain lost skills and abilities and promote their independence and dignity.

Service values

We are passionate about empowering and involving service users: We actively support Service Users to:

Communicate their choice in all stages of service development from assessment through to service delivery and beyond.

  • Maximise their potential; building on strengths and meet individual needs towards independence and autonomy, choice and control.
  • Be an active member of the community if desired.
  • Make informed decisions and take positive risks.
  • Achieve better outcomes, ensuring a balance of needs and wants are met.
  • Identify what’s truly important and provide encouragement to actively live by those values.
  • Develop a healthy respect for self and others.
  • Develop self-confidence, self-worth and interpersonal skills.
  • Develop trust in others and share relevant information within the bounds of confidentiality.

 

Aims & Objectives

The Stepping Out Home Care service’s main aims and objectives are as follows:

 

  • To provide a broad range of person centred services that meet the diverse needs of our customers to maximise control, choice independence and autonomy.
  • To promote and improve quality of life for individuals. Our service is tailored to meet the individual requirements of the service user in order to maintain maximum quality of life and normality in their own home.
  • Protect the rights and promote the interests of service users.
  • Promote the independence of people who use our services while protecting them as far as possible from danger and harm.
  • We aim to work persistently with the community to ensure universal services are increasingly geared up to meet peoples personalised needs.

Delivery of Service

Our person centred support teams aim to aid clients maintain independence and ensure they are able to remain within their own homes for as long as possible. Below are some of the main areas our staff members strive to teach, reduce, explore and or support a client achieve.

•          Support with Daily Hygiene Routines

•          Support with food Preparation

•          Support with maintaining a clean and safe living environment

•          Support with Food & Grocery Shopping

•          Support with attending leisure & health activities

•          Support with family contact

•          Religious & cultural needs & preferences

•          Support with reducing substance & alcohol abuse

•          Safety & self-harm reduction + safeguarding

•          Daily reflective support on conduct & behaviour

•          Managing Incidents

•          Support with socialising and community integration

•          Support with attending appointments

•          Support with or to maintain independent skills

•          help increase self-esteem and confidence in order to reach their full potential.

Click here to contact us in order to discuss a bespoke care package for you, a client or a family member.

Click here to view and download our HomeCare brochure.

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Dementia Care

Dementia and its symptoms (Dementia Care)

‘Dementia’ is a term used to describe the symptoms that occur when the brain is affected by specific diseases and conditions.  It is an umbrella term used to describe the effects of closely linked diseases. These include Alzheimer’s disease and sometimes are the result of a stroke. Dementia is progressive, which means the symptoms will gradually get worse. How fast dementia progresses will depend on the individual. Each person is unique and will experience dementia in their own way. There are approximately 750,000 people in the UK with dementia.

Symptoms and how we can help

Below are just some of the symptoms that our service will manage and seek to reduce where possible:

  • Loss of memory − this particularly affects short-term memory, for example forgetting what happened earlier in the day, not being able to recall conversations, being repetitive or forgetting the way home from the shops. Long-term memory is usually still quite good.

Stepping Out home care service will offer the client targeted, well planned 1-1 support. In General the regular use of planning documents such as weekly activity plans, shopping lists, goal setting plans, timetables and visual image based tool will aid the client remember important tasks. Importantly the on-duty staff member should exercise patience and employ active listening techniques due to memory loss the client may feel anxious; insecure; frustrated and or embarrassed. Therefore our Stepping Out aims to offer a truly person centred service.  To be person-centred is be tuned into the emotions of a person and to understand how they are feeling and why. Factors which help with this are knowing about the person, their past – family, likes, dislikes, values etc. – as the better you know the person the more likely you are to be able to relate to them and understand their behaviours. Also essential is to be familiar with the person’s capability, This is important to Stepping Out and our staff members are regularly trained and supervised so that they can provide fulfilment by appropriately matching the complexity of activities to the ability and limitations or the client. For example, it would be inappropriate to give a crossword to a person who is experiencing severe memory difficulties; this may cause frustration and may induce an incident.

  • Communication -The person with dementia will experience increasing problems understanding what is being said to them and what is going on around them. They are likely to find it difficult to communicate with other people. They may gradually lose their speech.

Stepping Out ensures its staff members receive regular training on effective communication; they are trained to be able to understand a client’s feelings via certain behaviour and or body language, eye contact and tone of voice. Our staff are trained to actively listen to clients whilst positioning themselves accordingly as to not cause any distress, tension or anxiety to the client. Visual tools and other interactive communication aids are to be used in order to ensure effective communication. Staff members must employ patience and always ensure they communicate with respect towards the client.

 Challenging Behaviour – The person with dementia may display puzzling and or at times challenging behaviour this may be in the form of physical aggression or verbal abuse.

Our staff members receive regular training on managing challenging behaviour. Importantly a client with dementia may display challenging behaviour due to feeling distressed, anxious and or frustrated. At such times, staff members must provide proactive, dedicated 1-1 support and use communication methods best suited to the client in order to alleviate the client’s anxieties. Our Company operates a no physical intervention policy. This means we will not physically restrain and or challenge a client. Therefore our staff must exhaust all means of calming and effectively communicating with the client. Other interventions may include new communication strategies, counselling, medical evaluation and treatment.

Contact us to find out how our homecare service and or our specialist semi-independent projects can aid those with Dementia.

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How to Prevent Placement Breakdowns


Stepping Out
has recently been inundated with referrals. Mainly, our referrals consist of young people and adults displaying severe challenging behaviour. It seems these referrals are being made after various placement breakdowns have taken place. Stepping Out continues to support the ideology that prevention is the key to ensuring a placement is successful.

Here are some Important factors to consider when choosing a provider for clients displaying severe challenging behaviour, or who have a history of repeated placement breakdown:

  • Is the house staffed 24 hours per day?
  • How many service users does the property accommodate? (less is more)
  • Does the provider have a good track record with supporting certain client types?
  • Does the placement provide professionals with regular reports and updates?
  • Is the placement cost effective?
  • Is the client receiving realistic levels of support?
  • Are the staff well trained and experienced?
  • Is the provider regulated by a specific regulatory body? (Care Quality Commission)
  • Does the provider have the right resources to meet the client’s needs?
  • Does the provider have good knowledge of reporting disclosures and safeguarding issues?
  • Does the provider have a dedicated out of hours emergency team? Is the team able to travel to a project out of hours if necessary?
  • Are you seeing positive outcomes for the service user?
  • Do you know why an incident occurred? What the triggers were? Do you know what the client’s thoughts were before and after?

Stepping Out work with various local authorities on a national scale and offer small, homely, semi-independent living projects staffed 24 hours per day and accommodate no more than 5 service users per project. Our risk assessments ensure that many incidents are prevented and our polices are continually updated in order to reduce incidents occurring.

Example Incident:
Service user alleges that his Laptop was stolen by another service user, an incident occurs causing a placement breakdown; the laptop may not have existed.

Stepping Out’s Solution:
All service users must sign a valuable belongings policy, stating their possessions, a staff member must confirm that these possessions exist. This policy is updated regularly in order for us to keep record of any new valuable items. False allegations pertaining to the loss of valuable items are greatly reduced.

Working to reduce placement breakdowns:
Usually a placement breaks down because a client is involved in an incident and or the client displays behaviour that could not be managed, reduced.

Stepping Out ensures their staff members pay regular attention to potential triggers and any patterns that may form prior to an incident. We cannot guarantee an incident will not occur, however Stepping Out will work to find out why the incident occurred, take note of the triggers and engage the client directly, we are open minded and use a relaxed approach. Our clients will be challenging and we are aware of that, therefore we must engage with them so that we are able to ascertain why the client became challenging.

Our experienced approach usually means that a client will inform us that they caused this incident because of x, y or z, they may even tell us what the exact triggers were and in most cases will highlight how regularly occurring incidents can be reduced. Making a placement with Stepping Out will ensure you know as much as possible about the client and their needs.

Types of clients we support:
Stepping Out specialises in offering small, homely, semi-independent projects to young people and adults mainly with severe challenging behaviour which usually encompasses many differing traits to include those diagnosed under the autistic spectrum disorder, generalised learning difficulties, sexualised and sexually harmful behaviour and those whom have suicidal tendencies, self-harm, gang violence, substance misuse etc.

Stepping out offers service user specific projects, the projects are also gender specific and have differing set ups, for example some of our projects will only accommodate 1 client whereas other projects can accommodate up to 5. Importantly, our main priority is to set realistic boundaries and proactively aid our clients move on to a more independent setting.

Feel free to contact us if you have a client whom you feel would benefit from our services.

0208 342 7217.

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