Stepping Out Blog

Outreach Support in Hertfordshire

Stepping Out is a CQC registered & regulated social care provider delivering person centred care services, including Outreach Support in Hertfordshire to children, young people & adults. Our service users have diverse needs, may require low or high levels of support & supervision.

Stepping Out works on a regional scale with Local Authorities & partners to deliver innovative outreach support in Hertfordshire, along with other services to those with varying complex issues to include those whom display severe challenging behaviours.

Stepping Out Always Ensure Personalised Care & Support
Outreach Support in Hertfordshire

We able to offer various types of support depending on the person (s) needs. We take the time to assess each person in order to find out exactly where the problems lie which is essential in planning a pathway plan in order to produce positive measurable outcomes.

Our packages are purchased by local authorities in order to provide support and sometimes care to vulnerable people in many differing situations such as young people 14+ living in foster care or at home with parents where relationships can at times become strained.

Some of our outreach services provide specific support to those 18+ sometimes living within their own accommodation, in these circumstances our outreach support usually focuses on tenancy sustainment, budgeting and employability skills and reduction in offending. We also provide services designed to aid clients with learning difficulties and autism for example our travel training programme.

To find out more about Outreach Support in Hertfordshire, Click here to view and download our Outreach brochure. Alternatively, contact us.

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Young Offender Accommodation In Hertfordshire

Stepping Out have years of experience providing Young Offender Accommodation In Hertfordshire, London and surrounding areas – in the form of semi independent living.

We are a specialist training, education and social care provider offering accommodation and support to young people and adults with complex needs.

Stepping Out provide six specialist, gender specific provisions to young people whom have a history of offending and gang violence and other complex needs. These young people are accommodated within small homely environments with staffing on-site 24 hours per day.

Below, we have set out a comprehensive plan on managing young offenders in Hertfordshire.

We are nationally recognised as one of the UK’s best semi independent living providers. We have years of experienced backed up with intensely training and managed staff, who are always present at our semi independent living projects across Hertfordshire.

We provide specialist care and support services to children and their families, care leavers and adults with: Challenging Behaviour, Mental Health Issues, Autistic Spectrum Disorder, Borderline Personality Disorders, Learning Disabilities, MAPPA cases, Sexually Harmful & Sexualised Behaviours,  Self-Harm, Suicidal Tendencies, Dual Diagnosis, Alzheimer’s and Early-Onset Dementia.

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Risk Control:

Avoidance:
The best way to avoid incident is to pre-empt, if we see that a service user is at boiling point we will not continue to push the issue. At all-time our staff will use de-escalation techniques with service users whom they fear may be violent or are getting worked up, if this fails then the individual should be given space.

If staff find that two service users are entering into an altercation, staff should not leave them, ideally we should prevent this escalating by withdrawing the aggressor and trying to engage them in a differing task or subject. Ideally a staff member should remain calm and should verbally ask the young people to calm down and discuss their differences like adults. A good method is to ask the young people to sit down and write about their issues, this can then be shared with the other client and can be resolved in a mature manner.

Under our strict knife & safety policy it is extremely unlikely that any sharps will be accessible to young people, though we must also consider drink glasses, plates and general crockery to be a danger, therefore again in order to prevent any serious issues we immediately remove any objects that can be used to harm others.

Distance:
Staying at arm’s length from all service users at all times whilst ensuring we do not enter in to their own personal space is paramount in order to de-escalate or reduce possibilities of incidents occurring. This will greatly reduce the risk of a staff member being struck by a service user who is aggressive.

Note:
Staff should always ensure that they are the closest to an exit when in a room with a service user. Therefore you should not let a service user stand between yourself and the only entry/exit to a room.

Absconding:

This procedure can be discussed with the relevant social worker; we can set a specific curfew that the service user must abide by for example returning to the provision by 11:00 pm latest.

In the event that we cannot maintain contact with the service user and do not know where she is we will do the following:

  • Report service user to the local police (missing person team) inform them of the risks she poses to others and her vulnerability.

  • Contact local authority EDT and provide them with an update plus relevant Reference numbers.

  • Seek to contact service user every half hour throughout the night where possible using telephone, SMS messaging, BBM (blackberry messenger), WhatsApp and or other relevant communication methods.

Vulnerability and Safeguarding

Stepping Out are renowned for our monitoring skill and use common sense plus technology to ensure we are able to keep our clients safe whilst also establishing reasons that trigger negative behaviors. Those young people whom are at risk of sexual exploitation may receive visits from differing males on a regular basis. Our house rules state that visits will need to be vetted before they are able to access the provision, this usually takes 24 hours and will need to be confirmed in writing by the clients social worker, this removes the risk of us allowing residents to socialise with friends whom may be a negative influence and or may be a risk to others.

Our provisions are gender specific therefore we do not allow any male visitors unless family or professionals. Our staff members are tasked with taking note of any unusual behaviors around the immediate grounds of the provision to include driveways and parking spaces in order to ensure our young people particularly females are not entering vehicles where they may be at risk, vehicle registration numbers will be noted and passed on to relevant social workers and police if deemed necessary (important to deter others from seeking to exploit/abuse our clients)

To find out more about Stepping Out’s Young Offender Accomodation In Hertfordshire, contact us.

 

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How Stepping Out Provide The Best Semi Independent Living Service

With five years of experience, Stepping Out have become one of the leading providers of Semi Independent Living across London & Hertfordshire.

Stepping out is a specialist service provider of training, education, care and support for people with complex needs & challenging behaviour.

We provide specialist care & support services to children and their families, care leavers and adults with:

  • Challenging Behaviour
  • Mental Health Issues
  • Autistic Spectrum Disorder
  • Borderline Personality Disorders
  • Learning Disabilities
  • MAPPA cases
  • Sexually Harmful & Sexualised Behaviours
  • Self-Harm & Suicidal Tendencies
  • Dual Diagnosis
  • Alzheimer’s and Early-Onset Dementia
  • And More

Stepping Out are recognised nationally for providing excellent support to clients whom display severe challenging behaviour. Our sole aim is to give the service user the best chance to obtain independence.


Working With Local Authorities

We at Stepping Out know exactly what Local Authorities expect for their money, therefore we work closely with social workers commissioners and service users by communicating on a regular basis and providing evidence of outcome based reports on a daily basis.

This practise has allowed Stepping Out to climb to the top of the providers list of Local authorities across the UK. Local Authorities are regularly choosing Stepping Out as their first choice provider for social care. This is due to our extensive quality assurance systems, which set into place firm structured pathways of achieving positive personal goals and Independence for each individual service user throughout our Services and projects.

Stepping Out is a CQC registered & regulated social care provider delivering person centred care services to children, young people & adults. Our service users have diverse needs, may require low levels, or high levels of support & supervision.

When you choose to work with Stepping Out, you can be confident that you will receive the highest quality in every package, programme and service that we offer. Our years of experience providing Semi Independent Living along with our regularly trained staff, ensures that you get a professional service, every time.

To find out more about our services, contact us.

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Stepping Out: Outreach Support Throughout Hertfordshire

Stepping Out offers specialist, professional outreach support services throughout Hertfordshire & surrounding areas.

Our Outreach Support packages are personalised in order to provide support to clients whom have varying needs yet whom usually display challenging behaviours.

Stepping Out works on a regional scale with Local Authorities, other stakeholders and partners to deliver innovative outreach and support services to mainstream clients and those with varying complex issues to include those whom display severe challenging behaviours. We are vastly experienced, through years upon years of offering high quality, bespoke support packages throughout Hertfordshire.

We are able to offer various types of support depending on the client(s) needs and wants. We take the time to assess each person in order to find out exactly where the problems lie which is essential in planning a pathway plan in order to produce positive measurable outcomes.

Outreach Support

We offer our Outreach Support services in the following ways:

  • Access to vocational and educational training
  • Access to available Benefits
  • Form Filling
  • Tenancy sustainment
  • Access employment/work placement
  • Provide careers advice
  • Access to community services (sports, clubs, etc)
  • Information about available Apprenticeships
  • Support service users to take up voluntary work (in order to gain work experience)
  • Sustaining tenancy
  • Preventing offending  re-offending
  • Any anything else needing to be accomplished, to produce the desired outcome

Our packages are purchased by local authorities in order to provide support and sometimes care to vulnerable people in many differing situations such as young people 14+ living in foster care or at home with parents where relationships can at times become strained.

Some of our outreach services provide specific support to those 18+ sometimes living within their own accommodation, in these circumstances our outreach support usually focuses on improving tenancy sustainability, budgeting and employability skills and reduction in offending. We also provide services designed to aid clients with learning difficulties and autism.

To learn more about our Outreach support packages in Hertfordshire, visit our Outreach Support page, or contact us today.

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Stepping out: Semi Independent Living In Hertfordshire

semi independent living Hertfordshire

Stepping Out have been providing quality semi independent living services for many years throughout London & Hertfordshire, partnering countless local authorities.

Our semi independent living projects, situated throughout Hertfordshire, are set within real houses, maintaining a homely feel. This is in stark contrast to larger, less welcoming facilities found throughout the social care system.

All of our projects are staffed up to 24 hours a day offering a high level, structured and supervised group living arrangement. The service users benefit from local enmities and close transport links. We ensure that all of our semi independent living projects are well maintained. Maintenance reports are relayed to our team of maintenance workers on a daily basis.

The provisions are ideal for those whom display challenging behaviour, Sexually Harmful Behaviour, Drug & alcohol abuse, self-harm, suicidal tendencies, learning disabilities, Autism and other high support need conditions.

Stepping Out also have vast experience in managing sexually harmful service users, those placed upon the MAPPA list, as well as Autistic clients. Stepping Out are one of the most experienced and respected service providers for challenging service users.

We provide support with:

  • Maintaining a clean & safe living environment
  • Food preparation
  • Budgeting & Shopping
  • Arranging and attending appointments & meetings
  • Incident management
  • Reflective daily reports
  • And more.

Our projects are usually gender & age specific. This is to ensure the complete safety of our service users and staff and to encourage positive outcomes.

Bridging The Gap: Semi Independent Living In Hertfordshire

We understand that for most young people leaving care, the transition from care to full independence can be strenuous. Stepping Out can help bridge that gap by working with the young person to build on their strengths and abilities. Where necessary we provide specific move on placements.

Stepping Out work tirelessly to ensure our staff are trained and experienced before employment. We also put our staff through extra training and offer specialist support when a particularly challenging service user is placed. Our management team is on call 24-hours a day, and visit each semi independent living project on a daily basis.

Are you a local authority looking for a placement within Hertfordshire? Contact Stepping Out via info@stepping-out.org or call our referral line – 0208 342 7212

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